Privacy Policy

Last updated: 10 October 2026

At Our Uniqueness, we respect your privacy and believe your personal information deserves to be treated with care.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.

1. Who We Are

Our Uniqueness is a trading name of Uniqueness Solutions Limited, a New Zealand registered company based in Auckland.

Website: https://ouruniqueness.com
Email: hello@ouruniqueness.com
Location: Auckland, New Zealand

We provide website design, website support, WordPress hosting and business mentoring services to clients across New Zealand and Australia.

2. What Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, email address, phone number and business details.
  • Information you provide when booking a conversation or mentoring session.
  • Messages, enquiries and other communications you send us.
  • Billing and payment information where required to provide our services.
  • Information about your website, business or project that you choose to share with us.
  • Website usage information, such as your IP address, browser type and pages visited, where collected by our website tools.

We only collect personal information that is reasonably necessary for our business activities.

3. How We Collect Information

We may collect personal information when you:

  • Contact us by email or through our website.
  • Book a conversation or appointment.
  • Enquire about or purchase our services.
  • Subscribe to our email communications.
  • Communicate with us through social media or other channels.
  • Visit or interact with our website.

Some information may be collected automatically through cookies or website analytics tools, where these are enabled.

4. Why We Collect and Use Your Information

We use personal information to:

  • Respond to enquiries and communicate with you.
  • Arrange appointments and provide our services.
  • Prepare proposals, invoices and other business documents.
  • Manage client relationships and ongoing projects.
  • Process payments and maintain business records.
  • Improve our website, services and customer experience.
  • Send marketing emails or updates where permitted by law, with an option to unsubscribe.
  • Meet our legal and regulatory obligations.

We do not use your personal information for purposes unrelated to our business activities without an appropriate legal basis.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, including providers of:

  • Website hosting and technical infrastructure.
  • Appointment booking and scheduling.
  • Email and communication services.
  • Customer relationship and project management systems.
  • Accounting, invoicing and payment processing.
  • Website analytics and marketing services, where used.
  • We use MailerLite to manage our email subscriber list and send newsletters, resources and marketing communications. When you subscribe, your contact information is processed through MailerLite in accordance with its privacy practices.

We may also disclose information where required by law or where you have authorised us to do so.

6. Storage and Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, modification or disclosure.

We use third-party systems and service providers to operate our business. Depending on the provider, your information may be stored or processed in New Zealand or overseas.

Where required, we take appropriate steps to protect personal information disclosed to overseas recipients.

We retain personal information for as long as reasonably necessary for the purpose it was collected, including any applicable legal or business record keeping requirements.

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality and help us understand how visitors use our website.

We use Google Analytics 4 (GA4) to collect information about website activity, such as pages visited, how visitors find our website, device and browser information, and interactions with our content.

Google Analytics uses cookies and other technologies to collect usage information. This information may be processed by Google outside New Zealand.

We use this information to understand website performance and improve the experience for our visitors.

You can manage or disable cookies through your browser settings. You can also learn more about how Google handles information at https://policies.google.com/privacy.

8. Marketing Communications

We use MailerLite to manage our email subscriptions and send newsletters, helpful resources, business updates and information about our services.

When you subscribe through our website, we collect your email address and any other information you choose to provide.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

We do not sell our subscriber information to third parties.

9. Accessing and Correcting Your Information

Under New Zealand privacy law, you have the right to request access to personal information we hold about you and to ask us to correct information that is inaccurate.

You may also contact us to request deletion of information. We will consider such requests in accordance with applicable law and any legal obligations requiring us to retain records.

To make a privacy request, email hello@ouruniqueness.com.

10. Links to Other Websites

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

The most recent version will be available on this page, with the date of the latest update shown above.

12. Contact Us

If you have questions about this Privacy Policy, how we handle personal information or wish to raise a privacy concern, please contact:

Our Uniqueness

Trading name of Uniqueness Solutions Limited

Auckland, New Zealand

Email: hello@ouruniqueness.com

We will take privacy concerns seriously and respond in accordance with our obligations under applicable privacy law.